Great hotel with great wi-fi, free parking, and a lovely bar area. On my first visit, the staff kindly guided me to local attractions. I can't wait to return for a xmas stay!

Quick room service, Location near Tesco supermarket, Ample parking space

Housekeeping could focus on dust removal!!! Signage to reception needs improvement!!! Thin walls lead to noise disturbances!!!

The expansive beer garden offers a decent spot to unwind outside, especially on sunny days. Dining options include a varied menu with some highlighted favorites like the Cheese and Bacon Burger, drawing praise from many patrons.

The overall upkeep seems lacking. corners in the room showed cobwebs, and various fixtures like a hanging socket and limescale-stained taps leave much to be desired. The bathrooms, while functional, felt dated and were not particularly clean, leading to discomfort with basic hygiene routines. Plus, the TV didn't work properly, and service delays in getting things cleaned are concerning. For many, the feel of the establishment might come off as neglected, detracting from the overall experience.

Atmosphere in bar and restaurant

The decor has a nice charm, combining traditional pub vibes with clean, spacious layouts in the common areas, making it welcoming. Located next to a train station, the easy access to public transport adds to the convenience of staying here.

Navigating around the hotel can be a challenge due to unclear signage, particularly for newcomers. While the bathroom facilities are decent, the lack of air conditioning or windows that open significantly can leave rooms uncomfortably warm on hot days. The dining area is often crowded during peak times, which might lead to longer wait times for food and a less relaxed atmosphere.

I recently stayed for 3 nights and enjoyed the spacious room with a comfy bed. The generous breakfast spread was a winner! The hotel also had a lovely garden for relaxing and a great lounge area to wind down in. the reception area could use a bit of tidying up to match the otherwise nice vibe. 😊

staying at this hotel exceeded my expectations compared to previous trips in hook. the room was spacious with a comfy bed, and the staff were incredibly friendly. breakfast was fresh and plentiful, making our overnight stay enjoyable and worthwhile.

wifi was spotty at times.

Comfortable bed but the bathroom needs urgent repairs and staff availability could improve.

Recommend for a getaway

Comfortable twin room, friendly staff, with excellent quality beds that made our stay enjoyable and allowed us to rest well before exploring nearby attractions accessible within a short stroll from the train station.

Nothing to improve upon.

The Raven Hotel By Greene King Inns had a charming decor that exuded warmth. The common areas were spacious and accommodating, making it easy for seniors like myself to navigate comfortably. This made my stay all the more enjoyable.

Could improve signage for navigating the hotel easily.

i stayed here for a romantic getaway and the experience was lovely. the room was cozy with a super comfy bed, and i appreciated the well-maintained cleanliness throughout. the breakfast was a delightful surprise with plenty of fresh options to start the day.

Comfortable stay with great breakfast options

I stayed for 2 nights in a Family Room and found the accommodations spacious and clean. The breakfast offered a delightful variety, particularly the freshly cooked items, which kept everyone satisfied. the bathroom could use some updating, as it showed wear and had a slight odor. a pleasant experience that I would repeat.

Had a great time with friends here! Rooms were clean and comfy, perfect for rest after visiting Basingstoke Golf Club and enjoying the local scene. The staff were friendly and helpful, making the whole stay relaxed.

The check-in process could be frustrating at times, as the reception wasn't always manned, causing delays.

This place suits me perfectly with free parking, a welcoming bar/lounge, and good wi-fi. The staff once helped me with a cold drink in the heat, making my stay memorable. I'm coming back for a weekend!

a cozy retreat with fantastic service and delicious breakfast

Outstanding experience with clean rooms, friendly staff.